Kasa Camera Troubleshooting Guide

Kasa security camera records video in 1080p with a 130-degree field of view. When this security camera detects any motion, then it sends a push notification to users. This security camera supports two-way audio for communication. You can set up and connect your Kasa camera through the TP-Link app. You need to connect your Kasa camera with the WiFi network to function. But some users complain that their Kasa Cam not Connecting to WiFi? Don’t worry. By following some troubleshooting tips, you reconnect your Kasa cam to the WiFi network. Keep reading the blog and follow the below-mentioned Kasa Camera Troubleshooting tips to fix the issues related to the Kasa camera.

Simple steps to install the Kasa camera

To install the Kasa camera, unbox the camera and remove the necessary equipment like USB wire, power adapter, and device. Now, go through the following steps to install the Kasa camera:

Step 1: Install the SD card

  • First of all, search for the SD card slot and push the card into the slot.

Step 2: Connect the wires to the Kasa camera

  • Now, insert one end of the USB wire into the port of the camera and the other end into the adapter.
  • Then, plug the adapter into the power socket and wait for a green light on the camera.

Step 3: setup of Kasa camera

  • First of all, go to your mobile phone settings and find the Kasa camera.
  • After connecting the camera to the network, download the Kasa camera app.
  • To download and install the Kasa cam app on your device, go to the app store or play store. Or you can use the QR code to download the app.
  • Now, open the app and enter your TP-Link account details. 
  • Then, tap the plus icon to open the list of Kasa cameras. 
  • Select your Kasa camera from the list and continue with the on-screen instructions to complete the setup of the camera.

Kasa Camera Troubleshooting steps

If your Kasa camera encounters any issue, then follow the below-mentioned troubleshooting tips.

Fix 1: Kasa Cam not Connecting to WiFi

If your Kasa cam is not connecting to the WiFi network, then follow the below-mentioned steps to fix the issue:

  • Make sure that your mobile phone is connected to the WiFi network properly.
  • Carefully observe the Kasa camera lights. If you see an amber-orange light on your device, then you need to reset your Kasa camera.
  • Make sure that your mobile phone and camera are in the range of the WiFi network.
  • Antivirus, firewall, or other software can block the connection. Try to disable the antivirus and firewall and then reconnect your Kasa camera to the WiFi network.

Fix 2: Kasa cam is not detecting the motion

If your Kasa cam is not detecting the motion, then follow the below-mentioned steps to fix the issue:

  • First of all, open the Kasa app on your device and tap on the three horizontal line icons.
  • Now, select the device settings option and tap the “privacy and settings” option. Then, make sure that the recorded video and audio option is toggled on. If it is off, then you need to turn it on.
  •  Make sure the motion sensitivity bar is full.

Fix 3: Kasa camera blinking red light

A red light on the camera indicates that the Kasa camera is not connected to the WiFi network. In that case, you need to reset your Kasa camera. You can reset the Kasa camera either through the reset button or the Kasa Smart app.

Steps to reset the Kasa camera through the reset button

Walkthrough the below steps to reset the Kasa camera through the reset button:

  • First and foremost, switch on your Kasa security camera and then search for the reset button on it.
  • Press and hold the reset button for around 15 to 20 seconds.
  • After that, the Kasa camera will reset and reboot itself.

Steps to reset the Kasa camera through the Kasa smart app

Follow the below-mentioned steps to reset the Kasa camera through the Kasa smart app:

  • First of all, open the Kasa smart app and go to the “device” page.
  • Now, swipe left the camera and click on the “Delete” button.
  • After that, hit the “remove device” button to remove the camera. 
  • Or else, go to the “device settings” page and hit the “gear” icon.
  • Finally, click on the “remove device” option. 
  • Now, reconfigure your Kasa camera.

These are the simple and easy Kasa Camera Troubleshooting tips. If you are still facing any issues with the Kasa camera, feel free to contact us.